Please make sure to carefully read these terms and conditions. By using this website, including ordering products, you are agreeing to follow these rules and the laws that apply. If you don’t agree with any changes, you can let the company know in writing. However, if you do that, you’ll need to stop using the website and your account will be deactivated. Also, the company can make changes to these terms and conditions without telling you, so by using the website, you’re agreeing to follow any changes they make

NOTE: AS MORE FULLY EXPLAINED BELOW, LADPRINT RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT PRIOR NOTICE. YOUR CONTINUED USE OF THIS SITE IS AND WILL BE DEEMED TO BE YOUR AGREEMENT TO BE BOUND BY ANY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES.

TERMS AND CONDITIONS

ladprint has the right to revise, alter, and/or modify the Site Terms (including these Terms and Conditions and/or one, more, or all of the additional terms and policies referenced above) periodically. The exclusive right to revise, alter, and/or modify the Site Terms belongs solely and exclusively to ladprint and is within their sole and exclusive discretion.

If there are any changes, modifications, or amendments to the Site Terms, ladprint will publish the new terms on this Website and update the date for the terms and conditions that have been changed. The revised terms will become effective upon being posted on this Website. By accepting these Site Terms, you are also agreeing that the publication of any such changes serves as notice to you of the changes, modifications, or additions. You acknowledge that it is your responsibility to review these Site Terms (and each of its components) every time you visit or use this Website.

If you disagree with any changes, modifications, or amendments that ladprint may make to the Site Terms, you have the option to revoke your consent and agreement in writing immediately. However, if you choose to revoke your consent, you must stop using your account and this Website right away. Your account will be deactivated, and you will no longer have access to this Website or be able to place further orders with ladprint. Deactivating your account will not affect your obligation to pay for jobs that have already been completed or are in production.

ladprint may, at its sole discretion, choose to inform you of changes to its Site Terms and policies through additional methods such as email, in addition to posting the changes on this Website. The fact that LadPrint has chosen to inform you through such additional methods on one or more occasions does not imply an agreement by ladprint to do so in the future; posting modifications, changes, and/or amendments to this Website still serves as effective notice of such modifications, changes, and/or amendments.

ELECTRONIC COMMUNICATION

By using this Website, you agree that ladprint may communicate with you electronically for all purposes, including legal and notice requirements. These electronic communications may be in the form of postings on this Website or emails sent to the email address you provided during ladprint registration. You have the option to withdraw your consent to receive electronic communication at any time. However, withdrawing your consent will only apply to future communications and will not affect jobs that have already been ordered or are in production. If you withdraw your consent, your account will be deactivated, and you will no longer be able to use this Website to place further orders with ladprint. Even if your account is deactivated, you will still be responsible for payment for print jobs that have already been completed or are in production.

This electronic document and any other electronic documents, policies, and guidelines included here, as well as any email communication with you, will be considered a “writing” or “in writing” for all purposes and will meet all statutory, contractual, and other legal requirements for a writing. All such electronic documents will be legally binding as a signed writing for the parties involved. They will be considered an “original” when printed from electronic records that are established and maintained in the normal course of business. Electronic documents that are established and maintained in the normal course of business will be admissible in judicial, arbitration, mediation, or administrative proceedings to the same extent as other records in written form that are similarly established and maintained in the normal course of business.

Registration

To fully utilize all the features of this Website and to purchase products and services, you will need to sign up and create a membership account with ladprint. If new and improved features are introduced to this Website, existing users may not need to register again. However, you may need to confirm your acceptance of these Terms and Conditions and/or any additional terms and conditions that come with these new features, updates, and enhancements.

When you sign up, you commit to supplying precise and up-to-date details about yourself (and your company) as needed throughout the registration process. Additionally, you commit to keeping your account information current and accurate by making updates as necessary.

When you sign up, you will need to make a User ID and select a password. It’s your responsibility to choose a suitable password and to keep it private. You are accountable for all actions that take place under your User ID and password. If you suspect that your User ID/password has been compromised in any way, you must promptly change it by logging in to your account and following the instructions to change your password. You consent to immediately inform ladprint if you become aware of any unauthorized use of your user ID or password.

Customer Provided Content

For certain product and service offerings, you may elect to electronically upload or otherwise submit data, text, photographs, graphics, messages, or other materials (collectively, “Customer Content”) to ladprint for inclusion in print products. You understand and agree that you (and any other person from whom it may have originated) are solely responsible for all Customer Content. When you upload or otherwise provide Customer Content to ladprint you warrant and confirm that you either own the copyright to or have permission to copy any documents, text, graphics, photographs, etc., that you submit for inclusion in the print process, and you agree to defend, indemnify and hold ladprint and its officers, directors, employees, shareholders agent and affiliates, harmless from any suit, demand, or claim arising out of any breach of this warranty and agree to pay any judgment or reasonable settlement offer resulting from any such suit, demand or claim, and to pay any attorney’s fees incurred by ladprint in defending against such suit, demand or claim

ladprint will not store Customer Content indefinitely. Customer Content that is uploaded to the Website along with an order will be retained for a maximum of 15 (fifteen) days. After this period, it might be erased and cannot be recovered. It’s important to understand that Customer Content uploaded to ladprint is not intended for placing another print order; it is solely kept for reprinting purposes.

You agree that you will not send, upload, post or otherwise transmit to ladprint any Customer Content that contains material that: (i) is unlawful, threatening, abusive, defamatory, obscene, and/or promotes racism or discrimination of any kind; (ii) which invades another person’s privacy; (iii) which would further the commission or concealment of a crime; (iv) advocates or urges treason, insurrection, sedition or forcible resistance to any law of the United States; (v) is not lawfully yours to transmit; (vi) is the subject of, or which infringes upon, any patent, trademark, trade name, trade secret, copyright, right of publicity, moral right or other intellectual property right of another person or entity; (vii) contains software viruses, trojans, malware, or other harmful or malicious computer code, or that in any other way would way interfere with or disrupt the services and/or production of ladprint and/or or any servers or networks connected to or used in connection with the delivery of such service and production.

You accept that ladprint does not screen Customer Content beforehand, but ladprint reserves the right to do so at any time. Ladprint and its affiliates have the right (but not the obligation) to remove any Customer Content and/or to refuse to fulfill a print job or order that violates these Site Terms or that may otherwise be objectionable, at their sole discretion. You also accept and agree that ladprint may preserve Customer Content and may disclose it if required by law or if there is a good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Site Terms; (c) respond to claims that the Customer Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of ladprint, its employees, users, and the public in general.

The rights to all Site Content on this Website are retained by ladprint, regardless of Customer Content being uploaded to the Website or included in any product or service offered through the Website, whether it was created by ladprint, for ladprint, or on behalf of ladprint.

Kindly be aware that if your order necessitates further customization by a third party, ladprint will no longer be held accountable for the order, and our responsibility to you ends once the order departs from ladprint. This policy also applies to packaging and label orders.

Use of Design Tools

All users of the Website have access to the design tools. If you create a design, like a sign, emblem, or logo, you do not have any rights to the individual design elements used to create it. These design elements belong to ladprint (or the licensor if applicable) and will still be available to other ladprint customers. Your use of the Site Content on this Website or creating products using this content does not result in joint authorship, joint ownership, works made for hire, or any other interest with ladprint in such Site Content.

It is your sole responsibility to ascertain whether any design you create using ladprint’s design tools infringes upon or may be subject to a claim of infringement of the trademark, copyright, or other rights of a third party. You should seek legal advice to determine whether a design you create may infringe upon the rights of another party.

This website might have links to other websites that are owned and/or operated by third parties and are not under ladprint’s control. These links are provided for convenience only. ladprint does not assess, review, monitor, or endorse the content of these sites and is not responsible in any way for the information, services, products, or other materials available on or offered by these sites, the accuracy of the content on these sites, and/or the privacy, security, and safety practices of these sites. You explicitly understand and agree that if you access any such sites through a link provided by ladprint, you do so at your own risk.

Uploaded Content Requirements

We highly advise that the content submitted to ladprint for print fulfillment should be: At a minimum of 350 DPI at 1:1 ratio (or 100%) for banners 150 DPI NO LARGER at 1:1 ratio (or 100%). Content that does not meet this standard may result in print or images that are fuzzy, pixelated or otherwise distorted, for which ladprint does not accept any responsibility. We have the right to refuse content that does not meet this standard, but we are not obligated to verify that the content meets this criteria.

Created/Designed in CMYK and submitted to laprint in CMYK without a specified color profile. (You can submit in RGB or another standard if you prefer, but the color will be transformed, and laprint is not liable for any inaccuracies or color changes resulting from the transformation).

Color Quality

ladprint guarantees that its prints will meet CMYK industry standards. We cannot guarantee “match-print” color fidelity and cannot prevent slight color shift throughout an order. Because we cannot control the color reproduction of a customer’s computer monitor, we cannot guarantee that the actual print color will precisely match any preview as it appears on your monitor. ladprint is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output. Please note that the application of UV coating may have an effect upon or change the appearance of printed colors. ladprint is not liable for the final color appearance of a UV-coated product.
Production Turnaround Time

If you don’t request otherwise, Ladprint’s standard turnaround time is based on the product you order. You will be billed for the standard turnaround time for that product if you don’t specify a different option.

The time it takes to process your order does not account for shipping time. The expected delivery date is determined by adding the chosen processing time and shipping time. After placing your order, the processing time typically cannot be altered, and billing charges will not be refunded.

Ladprint provides various production turnaround times based on the product ordered, for your convenience. The available turnaround times vary depending on the product and will be displayed during the ordering process.

All production-ready jobs received and confirmed within 2-5 days

Same Day (not available in all locations)

All production-ready jobs received and confirmed by no later than 10:00 a.m. will be ready for shipping by the end of the same day depending on product. Production ready (Depending on product) jobs not placed and confirmed by 10:00 a.m. will be treated as having been timely received on the following business day.

Over & Under Runs

While we strive to deliver the exact quantity ordered, ladprint may ship up to 5% more or less than the requested quantity. If it’s crucial to meet a minimum quantity, we suggest adjusting the total quantity ordered to allow for the possibility of receiving less than the requested amount.

Order Approval/ Proofing

Please remember the following information: ladprint is not obligated to proof review the content or layout of your order. Even if a ladprint customer service representative has asked about the details of a previous order, you should not expect ladprint to review any other orders you place. Orders are printed exactly as submitted, and the customer is fully responsible for verifying and approving the final proof and layout before submission for printing. ladprint DOES NOT make any changes to customer files. By submitting an order for printing, you are confirming that you are completely satisfied with the document layout and content, and you accept responsibility for any errors. ladprint will assume that you have checked and verified the spelling, grammar, content, layout, etc., and will not accept liability for errors such as misspellings, graphics, grammar, damaged fonts, punctuation, transparency, overprint, improper layout, bleeding, incorrect cut or fold lines, die lines or crop marks, sizing, etc.

ladprint does not provide proofs of any order.

EDDM Services

ladprint offers one option for EDDM services: Print Only

Order Cancellation

An order for printing can be canceled at any time before it goes into production. If you cancel an order before it enters production, a ladprint customer service agent will notify you of any cancellation fees incurred. (Please allow at least 10 business days for any refunded funds or other compensation to be credited to your account.) Once an order has entered production or any subsequent process, it cannot be canceled and no refund will be provided. There are no refunds for Logo and Graphic design services. All cancellations must be made through this Website by speaking with a representative.

DISCLAIMER OF WARRANTY / LIMITATION OF LIABILITY

The information, site content, services, products, and materials provided on this website are offered without any warranties, either express or implied. Ladprint disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer viruses, and implied warranties arising from the course of dealing or course of performance to the maximum extent permitted by law. Ladprint does not guarantee that the information, site content, services, products, and materials offered through this website are accurate, complete, reliable, current, or error-free or that the services and products offered will meet the user’s requirements or will be provided in a timely, uninterrupted, or secure manner. Ladprint is not liable for typographical errors or omissions relating to pricing, text, or photography. Ladprint does not guarantee that this website or its server(s) are free of viruses, trojans, malware, or other harmful or malicious components, even if Ladprint or its authorized representatives have been advised of such possibility. You expressly agree that the use of this site, including all content, data, or software, is at your sole risk.

IN NO EVENT WILL LADPRINT, OR ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES OR SUBSIDIARIES, BE LIABLE (JOINTLY OR SEVERALLY) TO ANY PERSON OR ENTITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES OF ANY KIND OR NATURE, UNDER ANY LEGAL THEORY, INCLUDING DAMAGES RESULTING FROM LOSS OF USE, LOSS OF PROFITS AND/OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT LADPRINT HAS BEEN ADVISED OF POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH: (1) THE USE OR PERFORMANCE OF THIS WEBSITE; (2) ERRORS OR FAULTS IN THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS OR MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE; (3) THE USE OF INFORMATION, SITE CONTENT, SERVICES, PRODUCTS OR MATERIALS PROVIDED THROUGH THIS WEBSITE; (4) THE INABILITY TO USE THIS WEBSITE, ANY PART OF THIS WEBSITE, OR ANY FUNCTION OFFERED BY THE WEBSITE; (5) A FAILURE TO PROVIDE PRODUCTS OR SERVICES ORDERED FROM LADPRINT (OR ANY AFFILIATE THEREOF) FOR ANY REASON INCLUDING ANY LOST, CORRUPTED OR DAMAGED CUSTOMER DATA, NON-DELIVERY, MIS-DELIVERY, LATE DELIVERY, OR LOST OR DAMAGED SHIPMENTS; (6) MISTAKE, OMISSION, DELAY, OR INTERRUPTION OF SERVICE; AND/OR (7) CONTAMINATION BY VIRUS, TROJAN, OR MALWARE OF ANY KIND.

In certain areas, there may be restrictions on implied warranties, or the exclusion or limitation of incidental or consequential damages. If these regulations are relevant, some or all of the above disclaimers, exclusions, or limitations may not be applicable to you, and you may have additional rights beyond those stated here.

LADPRINT, TOGETHER WITH ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES OR SUBSIDIARIES, WILL NOT BE RESPONSIBLE FOR ANY DIRECT DAMAGES, AND WILL NOT PROVIDE ANY CREDIT, REFUND OR ADJUSTMENT OF ANY KIND OR NATURE THAT IS IN EXCESS OF THE AMOUNT ACTUALLY PAID TO LADPRINT (AFTER ACCOUNTING FOR AND DEDUCTING, AS APPLICABLE, SPECIAL OFFERS, DISCOUNTS, REWARDS POINTS, ETC.) FOR THE PRINTED PRODUCT (AND SHIPPING COSTS IF APPLICABLE) AT ISSUE.

LADPRINT WILL NOT BE HELD LIABLE TO YOU IN ANY WAY FOR ANY SITE CONTENT THAT YOU MAY FIND OFFENSIVE, INDECENT OR OBJECTIONABLE AND MAY BE EXPOSED TO.

GOVERNING LAW

The Site Terms and your use of this Website will be governed by and construed in accordance with the laws of the State of California without giving effect to conflict of law provisions. You agree that any legal action arising from these Site Terms and/or your use of this Website will be filed and heard only in the federal or state courts located in Los Angeles, California, regardless of where you access this site. You hereby consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising from or under these Site Terms and your use of this Website. This Agreement is not governed by the United Nations Convention of Contracts for the International Sale of Goods, and the application of such convention is expressly excluded.

INDEMNIFICATION

You must agree to indemnify, defend, and hold ladprint and its officers, directors, employees, shareholders, agents, affiliates, subsidiaries, suppliers, and representatives harmless from any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys’ fees) that arise directly or indirectly from: (i) your violation of any provision of the Site Terms; (ii) any lawsuit, claim, or demand related to an allegation that any Customer Content provided by you, or any other text, photograph, image, graphic, or other material you included in products or services ordered from ladprint’s website that was not part of the standard Site Contents, infringes upon the rights of a third party; and/or (iii) any of your activities carried out in connection with this website, your use of it, and/or the products and services ordered through this website.

SECURITY AND PRIVACY

When ordering products from ladprint, you will need to provide personal data or other information to this Website over the Internet. We are dedicated to taking all reasonable measures to protect your personal data or other information. We utilize secure servers, encryption software, and various other precautions. However, no system is completely foolproof. Third parties could potentially intercept or alter such information, and ladprint cannot guarantee absolute confidentiality or security. The collection of information by ladprint and its usage are governed by LadPrint Privacy Statement.

TERMINATION

ladprint has the right to suspend or end your account and/or your ability to use the services provided through this website if it decides or has valid reasons to believe that you are violating the Site Terms of Service

Agreement.

Ladprint reserves the right to terminate your access to this Website without notice and at its sole discretion, for any reason or no reason at all, and to block or prevent your future access to and use of this Website. Even if your access to this Website is terminated, this Site’s Terms and Conditions will still be in effect.